Confirming your mobile number
Your agency has asked you to confirm your mobile number, or you would like to receive SMS about your allocated shifts
Written by Iwona Jakobczyk
It's very simple to verify your phone number within JoinedUp, and this means that you will be able to receive texts about the shifts that are allocated to you.
Navigate to your Profile.
Your mobile number should look like the sample below if is it verified—with a green tick below it and the words 'Your number is verified'.
Mobile version:
If you do not see the green tickmark, then your should see a blue button which states "Save and verify the new number".
Mobile version:
Once clicked, you will then receive a text with a 4-digit code. When you receive this, enter it in the same section of your profile.
Then you will be all verified!
We’ll send you texts about your bookings (e.g., booked start time, change in time, cancellations) and hours being entered.
Please note: we do not send out texts about available shifts - only emails.
It's not working!
If you are having trouble with validating your phone number, please just let us know and we'd be happy to help!
Contact JoinedUp Support at: JoinedUp Users Portal
You can also check out our other articles for more info:
Not receiving text messages texts
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